Frequently Asked Questions

Everything you need to know about your GamaKay experience.

What is the typical shipping time for international orders?

Most international orders are processed within 1-3 business days and typically arrive within 7-15 business days, depending on your location and the selected shipping method.

Are GamaKay mechanical keyboards hot-swappable?

Yes, a majority of our popular models, such as the TK75 and K61, feature hot-swappable PCBs that allow you to easily change switches without soldering.

What is your return policy for defective items?

We offer a 30-day return policy for items that are defective or damaged upon arrival. Please contact our support team with your order number and photo evidence to initiate a replacement.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options depending on your shipping destination.

Do GamaKay products come with a warranty?

Yes, all GamaKay keyboards and peripherals come with a standard 12-month limited warranty covering manufacturing defects and hardware failures.

How do I download the drivers for my keyboard?

You can find the latest firmware and software drivers in the 'Support' or 'Download' section of our official website by searching for your specific model name.